These Terms and Conditions apply to all purchases from our website. Please read them carefully before placing an order. The website www.handlesandironmongery.com is owned wholly by Handles And Ironmongery Ltd. whose main office is situated at 6A The Green , Attleborough , Nuneaton, CV11 4FJ.
We must receive payment of the price of the products and the delivery charges before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. Once the payment has been recieved order cancellation will result in a 10% cancellation charge.
If you have provided us with your email address you will receive an email from us confirming that we have received your order. This email is sent automatically and does not mean that we have accepted your order. We will notify acceptance of your order by sending an email to you stating that your order has been accepted and dispatched.
Otherwise, our acceptance of your order takes place upon delivery of the products. Only when we have accepted your order is a binding contract created between us.
On receipt of delivery from Handles and ironmongery or any of our Trading Partners you must check each individual package for any signs of damage. We endeavor to dispatch goods to you in perfect condition. However occasionally goods can be damaged in transit and we are keen to rectify any problem as quickly as possible.
If any of your parcels are damaged in any way and you are not happy with the condition of your delivery please sign the couriers forms as 'Damaged on arrival' and refuse to accept said parcel/parcels. The items will be returned to the sender where they will be checked for damage and a replacement item will be sent out at the next available time. If the delivery note is signed without the comment 'Damaged on arrival' the seller and or courier cannot be held responsible for damage caused during transit and no claim can be made.
All products are stocked to a high level. If products you order are not available we will notify you (where possible) and, if we have received the price and the delivery charges of the unavailable products, we will refund them to you within 30 days of your order unless you agree to a longer period.
This privacy statement covers the website www.handlesandironmongery.com, owned wholly by Handlesandironmongery Ltd. whose main office is situated at: 6A The Green , Attleborough , Nuneaton , CV11 4FJ
We are committed to protecting your privacy. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: - to process your order - to provide you with the best possible service.
The type of information we collect about you includes: - your name - your address - phone number - email - financial information (credit card type, number and expiry date). We will never collect sensitive information about you without your explicit consent. We use a payment Service Provider (Barclays) and credit card processing company (Barclays) to bill customers for goods and services.
These companies do not retain, share, store or use personally identifiable information for any secondary purposes. The personal information that we hold will be held securely in accordance with our internal security policy and in compliance with British law. A cookie is required to track any shopping basket items.
Once users close the browser, the cookie simply terminates, after which no information is held on the users computer relating to the order. If you have any questions/comments about privacy, you should contact us.
We welcome people linking to our site. To link to us, please contact us at Handles And Ironmongery Ltd. for our link code.
Any advice given on this site is meant for guidance purposes only and purchasers must be responsible for determining whether such information or advice applies to their particular circumstances. The information and advice contained in this website should not be relied upon as statements or representations of facts. No warranty is given as to the accuracy of any information given.
Handles And Ironmongery Ltd All rights, including copyright, trade marks, names and logos, used in relation to this website are owned by or controlled for these purposes by us. Nothing in this Agreement confers on you any licence or right under any of our trade marks, names or logos or those of any third party. We reserve the right to issue legal proceedings against any companies or persons who copy any text, photographs, images, graphics, logos, button icons, trademarks or any part of this website. The content of this website is and remains the property of Handles And Ironmongery Ltd.
No liability will be accepted for products where they have been engraved by a third party.
If any of these Terms and Conditions are unenforceable it shall not affect the enforceability of the rest of these Terms and Conditions.
Nothing said by our sales personnel shall amount to a variation of these Terms and Conditions or a representation about the nature or quality of our products.
We may transfer our rights under the contract, but otherwise nothing in these Terms and Conditions shall give any person who is not a party to the contract any benefit or any right to enforce any of the terms of the contract.
Your order and the formation of the contract shall be governed by and interpreted in accordance with English law.
All complaints should be addressed to: Handles And Ironmongery LTD. 6A The Green , Attleborough , Nuneaton , CV11 4FJ
If products we deliver to you are not as ordered or are damaged, defective or of incorrect quantity you should contact us within 7 days of delivery. We will replace the incorrect, damaged or defective products or make good the shortfall in quantity or, at our option, credit the price and delivery charges of those products to you. If you do not receive products ordered you should notify us within 28 days of the date of your order.
We will deliver the products ordered or, at our option, credit the price and delivery charges of the non-delivered products to you, or if we have not accepted your order and have been unable to contact you, we will notify you of the reason for non-acceptance. Nothing in these Terms and Conditions shall be construed to exclude or limit any rights you may have as a consumer to the extent that such liability and rights may not be excluded or limited under applicable statute or law.